Key Accounts Director – Clinical Recruitment

Location: New York, NY
Brand: SciPro – Life Sciences, LHi Group
Function: Key Accounts / Delivery Leadership
Compensation: $80,000–$120,000 Base + Uncapped Commission + Bonus + Team Override + Equity

Applicants must have agency recruitment experience.

The Opportunity

SciPro is looking for an experienced Technical Recruiter to take ownership of a portfolio of high-value Clinical Life Sciences accounts across North America.

This is not a traditional “build a desk from zero” opportunity.

SciPro has spent years building deep relationships across the Life Sciences sector, supported by a substantial client base, a strong track record of retained and exclusive permanent recruitment, and specialist teams operating across the US, UK and Europe.

Your role will be to maximise the value of those relationships through exceptional delivery, strategic account development and leadership.

You'll sit at the centre of a high-performing ecosystem — connecting clients with SciPro's extensive permanent recruitment capability, global talent network and subject-matter experts across Clinical and the wider Life Sciences market.

The model is simple:

Existing relationships → Exceptional delivery → Account development → More exclusivity → Strategic partnership

You'll have the opportunity to work alongside established SME colleagues and senior leaders to identify opportunities, deepen relationships and expand SciPro's share of wallet within some of the world's leading Life Sciences organisations.

What You'll Own

Key Account Delivery

Take ownership of a portfolio of strategic Clinical accounts, ensuring SciPro consistently delivers against client expectations and becomes their recruitment partner of choice.

• Own delivery across a portfolio of strategic Clinical accounts

• Leverage SciPro's significant volume of retained and exclusive permanent assignments

• Build deep relationships with hiring managers, Talent Acquisition and senior stakeholders

• Ensure high-quality delivery, candidate experience and client engagement

• Understand each customer's workforce strategy and anticipate future hiring requirements

• Turn strong delivery into repeat and exclusive business

Account Development

The opportunity doesn't stop at delivery.

You'll be expected to understand the wider organisation, identify opportunities and work collaboratively to expand SciPro's footprint.

• Develop strategic account plans across priority customers

• Identify opportunities to increase share of wallet

• Expand relationships across functions, teams, geographies and hiring programmes

• Convert successful delivery into longer-term recruitment partnerships

• Partner with BD colleagues where new commercial opportunities emerge

• Introduce additional SciPro capabilities where they genuinely add value

The objective is to turn great delivery into deeper, broader and more strategic relationships.

Leverage the SciPro Platform

One of the biggest advantages of this role is the platform around you.

You won't be operating in isolation.

SciPro has an established client base, deep market relationships and specialist consultants across the Life Sciences ecosystem. You'll work closely with SME colleagues to bring the right expertise into your accounts and identify opportunities beyond your immediate Clinical remit.

This includes access to expertise across areas such as:

• Clinical & Clinical Operations

• Regulatory Affairs

• Quality

• Medical Affairs

• Pharmacovigilance

• Biostatistics & Data

• Digital Health & MedTech

• Commercial & Corporate Functions

You'll also benefit from SciPro's global reach, connecting North American clients with specialist talent and expertise across the US, UK and Europe.

Leadership & Team Development

Depending on your experience and ambition, the role can develop into responsibility for a small team of high-performing recruiters.

You'll be expected to:

• Coach and develop consultants to maximise delivery performance

• Create a culture of accountability, collaboration and continuous improvement

• Support consultants with complex searches, client strategy and candidate engagement

• Help develop junior and emerging talent within the team

• Share market knowledge, best practice and client intelligence

• Identify future leaders and support their progression

The focus is on developing people who can build long-term careers, not simply managing activity.

Talent Solutions

Recruitment is at the heart of SciPro, but our proposition is increasingly broader than traditional permanent hiring.

As client relationships develop, you'll have access to wider Talent Solutions capabilities including:

• Permanent Recruitment

• Contract Recruitment

• Embedded Talent Solutions

• Statement of Work

• RPO / Managed Services

• Consulting & Advisory

You don't need to be an expert in every solution.

You need to understand the client's challenge, recognise the opportunity and know which SciPro or LHi Group specialist to bring into the conversation.

Why This Role?

You inherit relationships, you don't start from zero.

You'll have access to an established SciPro client network and a significant volume of retained and exclusive permanent recruitment.

Delivery is your platform for growth.

The better you deliver, the deeper the relationship becomes — creating opportunities for repeat, exclusive and strategic business.

Global reach.

SciPro operates across major Life Sciences markets globally, giving you access to international talent pools, specialist expertise and cross-border opportunities.

SME support.

Work alongside experienced consultants and leaders across Clinical and the wider Life Sciences business to develop accounts beyond your immediate expertise.

Commercial upside.

Your success is rewarded through uncapped commission, team override, bonuses and equity participation.

Leadership opportunity.

Build and develop a high-performing team while progressing towards broader commercial and divisional leadership.

What We're Looking For

We're looking for an experienced agency recruiter who combines delivery excellence with commercial instinct.

You'll likely have:

• 5+ years' agency recruitment experience

• Proven 360 recruitment experience

• A strong track record within Life Sciences, Healthcare, Clinical or a closely related market

• Experience delivering against complex or high-value recruitment assignments

• A history of building strong, credible client relationships

• The ability to operate confidently with senior hiring and TA stakeholders

• Commercial awareness and an appetite to develop accounts

• Strong organisational and delivery discipline

• Leadership, coaching or mentoring experience — formal or informal

• An entrepreneurial mindset and desire to build something significant

• A collaborative approach aligned with SciPro's “Good Human” ethos

Most importantly, you're someone who understands that exceptional delivery is one of the strongest forms of business development.

SciPro & LHi Group

SciPro is the Life Sciences brand within LHi Group, an employee-owned global Talent Solutions business operating across North America, the UK and Europe.

LHi Group brings together four specialist brands across Technology, Life Sciences, Renewable Energy and the Built Environment, giving our people and customers access to a much broader global platform.

SciPro has built a strong reputation within Life Sciences through deep sector expertise, long-standing customer relationships and specialist recruitment teams.

We are now evolving beyond traditional recruitment into a broader Talent Solutions business, creating significant opportunities for people who want to build strategic client relationships rather than simply operate a recruitment desk.

New York

Our NYC office is the largest of LHi Group's four US locations, based in the heart of FiDi (Financial District), Manhattan.

You'll be joining an established, high-performing US business with significant investment behind its continued growth.

What We Offer

• $80,000–$120,000 base salary

• Uncapped commission

• Team override

• Quarterly, half-year and annual bonus opportunities

• Equity participation through our Employee Ownership Trust

• Medical, Dental & Vision

• 21+ PTO days

• 13 company holidays

• 401(k) with match

• LifeWorks wellbeing programme

• Leadership and future-leader development programmes

• International and regional incentive trips

• Lunch clubs and performance incentives

• Generous family leave

• Community outreach and charity days

• International career opportunities across LHi Group

The Opportunity

If you're an experienced Technical recruiter who wants to move beyond simply filling vacancies, this is an opportunity to take ownership of strategic accounts, leverage an established client base and build long-term commercial relationships within one of the world's most important industries.

You bring the recruitment expertise.

SciPro brings the relationships, platform, talent and global reach.

Together, the opportunity is to turn delivery into strategic partnership.

Join SciPro NYC - People with Purpose

Please apply direct to learn more!

All of our people at LHi Group believe that diversity and inclusion is integral to the success of our global business and we seek to recruit, develop and retain the most talented people from diverse backgrounds, fostering a culture of real inclusion. We believe that embracing diversity; celebrating people's differences and maintaining an equitable workplace enhances the journey for all of our teammates, employees, customers, and suppliers. LHi Group is an equal opportunity employer, we are committed to providing an inclusive environment to all of our employees. This policy applies to every aspect of the business at LHi, including recruitment, hiring, training, career development, and termination. It is the responsibility of all LHi's people to follow this, we agree that we will not discriminate against any race, color, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability or any other factors prohibited by law.